Shipping Policy

Shipping Policy

From Our Studio to Your Sanctuary

At Dyvorocosh, we understand that the anticipation of elevating your home care ritual begins the moment you click "Order." We take pride in ensuring that our precision tools are handled with care and delivered to your doorstep with efficiency and transparency.

Order Processing

Every Dyvorocosh tool undergoes a final quality inspection before leaving our California studio.

  • Timelines: Most orders are processed and prepared for shipment within 1–2 business days.

  • Note: Orders placed during weekends or public holidays will be prioritized on the following business day.

Shipping Destinations & Rates

We currently provide curated shipping services across the United States.

  • Standard Shipping: Complimentary for all orders over $75. For orders below this amount, a flat-rate shipping fee of $8.95 applies.

  • Expedited Shipping: For those who wish to begin their cleaning ritual sooner, we offer priority shipping options at checkout, with rates calculated based on your specific location.

Estimated Delivery Timelines

Once your precision tools depart from our studio, the estimated travel time is as follows:

  • Standard Delivery: 3–7 business days.

  • Expedited Delivery: 1–3 business days.

Please note that these are estimates provided by our carrier partners (USPS, UPS, and FedEx). While we strive for punctuality, external factors like weather or carrier delays may occasionally affect these timelines.

Real-Time Tracking

Transparency is key to a premium experience. As soon as your order is dispatched, you will receive a Shipping Confirmation Email containing your unique tracking number. You can follow your package’s journey directly through our website or the carrier’s tracking portal.

Signature & Security

To ensure the secure delivery of your premium home tools, we recommend shipping to a secure location. Dyvorocosh is not responsible for items marked as "Delivered" by the carrier that are subsequently lost or stolen. If you require a Signature Confirmation for your delivery, please contact our concierge team immediately after placing your order.

Assistance with Your Delivery

If your package appears to be delayed or if you have any questions regarding its journey, our concierge team is here to assist:

  • Email: service@dyvorocosh.com

  • Phone: (+1) 814 351 5802

  • Hours: Monday – Friday | 9:00 AM – 6:00 PM (PST)